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Healthcare Licensed Insurance Representative - On site

Teleperformance USA

Okeechobee, Florida, 34973
27 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Teleperformance USA as a Healthcare Licensed Insurance Representative and make a significant impact in customer service. In this role, you'll address customer inquiries, provide innovative solutions, and work in a collaborative environment, all while enjoying comprehensive benefits and opportunities for personal growth.

Key Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call
  • Communicate appropriately with customers, exercising retention efforts if needed
  • Identify customers who are comparison-shopping and assist with correct price plans
  • Compassionately handle sensitive situations surrounding healthcare needs

Required Qualifications

  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Possess home state Life & Health Insurance License
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Benefits & Perks

Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs

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