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Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll be the first point of contact for patients, ensuring quality care through effective communication and data management. This role provides an opportunity to make a significant impact on health outcomes while being part of a supportive and inclusive team.
Key Responsibilities
Communicates directly with patients and families to complete registration
Responds to inquiries from patients and caregivers compassionately
Utilizes computer systems for data entry and verification
Checks in and obtains patient demographics and insurance information
Answers billing questions and creates patient estimates based on insurance
Required Qualifications
High School Diploma/GED (or higher)
6+ months of experience in an office or customer service setting
Basic proficiency with computer and Windows PC applications
Ability to work Wednesday - Saturday from 4:00PM - 4:30AM
Preferred Qualifications
1+ years of registration experience in a hospital or medical setting
Understanding of medical terminology
Working knowledge of insurance policies and procedures
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending or Health Saving accountsDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits