Part Time Patient Access Representative Associate - Hastings, MN
Optum
Hastings, MN
3 days ago
$16.00 - $28.85
Job Description
Join Optum as a Part-Time Patient Access Representative Associate and make a meaningful impact on the health of your community. In this role, you'll greet patients, manage their registrations, and assist them with insurance and financial inquiries, all while working in a supportive and inclusive environment.
Key Responsibilities
Greet and welcome patients in person
Collect demographic and insurance information
Check in and interview patients to complete paperwork
Direct patients to their appointments
Document issues and resolutions in electronic medical records
Verify insurance eligibility and benefits information
Collect co-pays or deductibles
Assist patients with financial assistance programs
Provide customer service for inbound and outbound calls
Required Qualifications
6+ months of customer service experience in an office/hospital setting
Intermediate level of proficiency with Microsoft Office products
Ability to work a rotating schedule
Must be 18 years of age or older
Preferred Qualifications
Revenue Cycle experience
General office experience
Epic experience
Benefits & Perks
$750 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution