C

Team Leader, Customer Experience & Outreach

Crate & Barrel

Jackson, NJ
8 hours ago
$16.00 - $20.00

Job Description

Join Crate & Barrel as a Team Leader where you'll inspire a dynamic team to exceed customer expectations and drive sales. Foster a motivating environment, mentor Sales Associates, and enhance the customer experience in a vibrant home furnishings setting.

Key Responsibilities

  • Lead designated functional team and manage associate workload
  • Coach associates on exceptional performance
  • Train and develop associates on product knowledge and customer service
  • Maintain understanding of new store initiatives
  • Promote and drive sales
  • Review KPI results and identify opportunities for improvement
  • Ensure quick and efficient customer service

Required Qualifications

  • High school diploma/GED or equivalent
  • Strong communication and interpersonal skills

Preferred Qualifications

  • 1+ years customer service or retail experience
  • Open availability to work flexible hours on weekdays, evenings, and weekends

Benefits & Perks

BonusesSales incentivesLong term incentives