Join Enterprise Bank & Trust as an Assistant Branch Manager, where you will lead daily operations, support staff development, and enhance customer service. Be part of a team that values community engagement and professional growth.
Key Responsibilities
Supervise day-to-day operations of new account desks and teller/servicing areas
Provide coaching to associates and create schedules
Partner with Branch Manager to direct activities of branch associates
Monitor and provide coaching to branch staff regarding performance
Ensure compliance with company policies and procedures
Handle customer concerns and escalate as needed
Assist in recruitment and training of Branch staff
Complete new accounts and teller activities as needed
Complete quarterly unit assessments and ensure adherence to compliance and audit guidelines
Required Qualifications
Excellent leadership, interpersonal, customer service skills
Strong organizational skills with a high degree of accuracy
Thorough knowledge of bank operations, policies, procedures, compliance, and banking regulations
Team oriented, possesses a positive attitude and works well with others
Strong oral and written communication skills
Excellent problem solving skills
Preferred Qualifications
Experience working in an environment with individual and team goals
Previous supervisory experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunities