As a Client Relationship Manager, you'll play a pivotal role in managing key accounts in the Banking & Financial Services sector. You'll support the Client Partner, drive client satisfaction, and enhance account profitability while leading a collaborative team to deliver innovative solutions.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environments, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs/proactive bids for renewals, extensions, and expansion
Track BFS industry trends and bring forward proactive ideas
Serve as the day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Lead onsite project teams to ensure understanding of client environment
Required Qualifications
Minimum 10 years of experience in a client-facing role
Experience managing Client P&L of $15+ million
Excellent communication skills with business stakeholders up to C-Suite
Bachelor’s degree
Preferred Qualifications
MS or MBA degree
Strong background in a project environment and application development in BFS
Proven ability to contribute to new business development efforts
Detail oriented with the ability to manage complex assignments
Demonstrable problem-solving abilities
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan