Join Optum's Crystal Run Healthcare as a Patient Services Representative, where you'll provide essential support in a dynamic healthcare setting. Your role will involve assisting patients with check-ins, managing appointment schedules, and delivering top-notch customer service while ensuring confidentiality and professionalism.
Key Responsibilities
Provide excellent customer service and support the care team
Manage patient check-in processes and verify insurance information
Maintain professionalism and confidentiality in communications
Assist in scheduling and managing patient appointments
Handle payments and maintain supply inventories
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency
Preferred Qualifications
Experience as a receptionist in a healthcare setting
Experience working with electronic health records
Experience working with scheduling programs
Knowledge of minimal medical terminology
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical, Dental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee Discounts and Assistance Program