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Part Time Associate Patient Care Coordinator - Waukesha, WI

Optum

Waukesha, WI
1 month ago
$16.00 - $28.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Part Time Associate Patient Care Coordinator and be a vital part of a team that enhances patient experiences. You'll engage with visitors, manage confidential information, and ensure patients receive the best care possible, all while benefiting from a comprehensive training program and competitive compensation.

Key Responsibilities

  • Greets visitors and patients in person
  • Communicates by telephone or video conferencing, upholding excellent customer service
  • Handles confidential information appropriately
  • Assesses and analyzes information to identify emergency needs
  • Enters and updates patient demographic and financial information
  • Collects patient liabilities and documents transactions
  • Works with partnering departments to ensure patient care is coordinated
  • Provides wayfinding instructions and assists with hospital information
  • Coordinates patient admission needs and assignments

Required Qualifications

  • High School Diploma/GED or higher
  • 1+ years of customer service experience in an office setting
  • 1+ years of experience with Microsoft Office products
  • Ability to work rotating holidays
  • Ability to complete 6-8 weeks of training during 1st shift hours
  • Must be 18 years of age or older

Preferred Qualifications

  • Knowledge of medical terminology
  • Experience with electronic medical records system
  • Experience in a medical office or hospital admitting/registration office

Benefits & Perks

Paid Time Off plus 8 Paid HolidaysMedical Plan options and Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits