Part Time Associate Patient Care Coordinator - Waukesha, WI
Optum
Waukesha, WI
1 month ago
$16.00 - $28.85
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Job Description
Join Optum as a Part Time Associate Patient Care Coordinator and be a vital part of a team that enhances patient experiences. You'll engage with visitors, manage confidential information, and ensure patients receive the best care possible, all while benefiting from a comprehensive training program and competitive compensation.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Assesses and analyzes information to identify emergency needs
Enters and updates patient demographic and financial information
Collects patient liabilities and documents transactions
Works with partnering departments to ensure patient care is coordinated
Provides wayfinding instructions and assists with hospital information
Coordinates patient admission needs and assignments
Required Qualifications
High School Diploma/GED or higher
1+ years of customer service experience in an office setting
1+ years of experience with Microsoft Office products
Ability to work rotating holidays
Ability to complete 6-8 weeks of training during 1st shift hours
Must be 18 years of age or older
Preferred Qualifications
Knowledge of medical terminology
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options and Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits