Per Diem Associate Patient Care Coordinator - Oconomowoc, WI
Optum
Oconomowoc, WI
2 days ago
$16.00 - $28.85
Job Description
Join Optum as a Per Diem Associate Patient Care Coordinator where you'll support patient care delivery in various hospital departments. This role offers flexible scheduling and paid training, allowing you to make a meaningful impact in your community while developing your career in healthcare.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Understands and follows all Switchboard departmental processes
Prioritizes by assessing and analyzing information to identify immediate emergency needs
Demonstrates technical knowledge and competence in departmental procedures
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms, confirming signatures are on file
Provides patients with financial responsibility information and collects patient liabilities
Works with partnering departments to ensure all aspects of the patient's encounter are completed
Provides wayfinding instructions and assists with hospital information
Coordinates patient admission needs and tracking boards
Meets or exceeds audit accuracy standards
May perform other duties upon request
Required Qualifications
High School Diploma/GED or 5+ years of customer service experience
1+ years of customer service experience in a medical office setting
Intermediate level of proficiency with Microsoft Office products
Ability to work 2 shifts per pay period, 1 weekend per calendar month, and 2 holidays per year
Must be 18 years or age or older
Preferred Qualifications
Experience working in an Emergency Department
Knowledge of medical terminology
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Benefits & Perks
$750 sign-on bonus for external applicants6-8 weeks of paid trainingComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution