Rental Car Customer Service Rep – Full Time | Car Rental Discounts | PTO | 401k Benefits
Avis Budget Group
Detroit, MI
19 days ago
$16.00/hour
Job Description
Join Avis Budget Group as a Rental Car Customer Service Representative and enjoy a dynamic outdoor role assisting customers with their rental experience. You will be part of a driven team focused on delivering exceptional service while enjoying benefits like PTO, insurance, and employee discounts.
Key Responsibilities
Assist customers in the rental and return process on airport lots
Check cars and enter information using a handheld device
Process rentals for loyalty customers
Assist customers at exit gates and check-in cars at return
Provide excellent customer service
Required Qualifications
Valid Driver’s License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Ability to perform physical tasks including typing, sitting, standing, walking, moving throughout rental lot, and driving various vehicles
Must be 18 years of age and legally authorized to work in the United States
Regular on-site presence required
Preferred Qualifications
6 months retail customer service experience in a fast-paced environment
Benefits & Perks
Bi-weekly wage (weekly in New York and Puerto Rico)On-the-job trainingPaid time off (PTO)Medical, dental, and other insuranceFlexible spending account for transportation or parking expensesRetirement benefits (401k)Employee discounts on car rentals and vehicle purchases