Join Optum as a Patient Services Representative and play a crucial role in improving health outcomes. In a collaborative office environment, you'll assist patients with intake processes, manage records, and ensure a smooth experience for everyone visiting the facility.
Key Responsibilities
Greet patients and manage wait time
Assist patients with intake processes
Collect co-payments and manage cashier box
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records
Process requests for medical records release
Perform other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
Preferred Qualifications
1+ years of experience in a healthcare or customer service-related field
Experience working in a medical front office position
Knowledge of EMR software
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits