B

Sales Executive

Basys

Kansas City, MO
1 day ago

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Job Description

Description

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Deploys credit card processing products. Provides first level support as needed. Resolves routine and simple questions relating to credit card processing terminals or software by telephone or email. Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants’ Payment Card Industry compliance.

Duties & Responsibilities

Essential Functions

  • Contact merchant and software prospects and referrals by telephone and in person in order to solicit sales for credit card processing services.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain merchant statements in an effort to do cost analysis.
  • Prepare merchant applications for signature by potential customer.
  • Present cost analysis to customers in an effort to obtain business via the telephone or face-to-face methods as needed.
  • Log and track information in the CRM daily.

Additional Functions

  • Assist the Sales Manager with day to day tasks associated with the NBD Executive.
  • Adjust sales scripts to better target the needs and interests of specific businesses.
  • Occasionally travel and represent Basys at trade shows.
  • Modify and adjust sales processes as needed, with input from management.
  • Occasionally partner with marketing for marketing requests.
  • Other requests as needed .

Requirements

  • Excellent verbal and written communication skills
  • Solid computer, grammar and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center environment
  • This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy.

Education & Experience

  • Bachelor's degree in business administration, or other related fields is preferred
  • A minimum of 1 year experience selling, opening new accounts and relationship management via phone or face to face
  • Proficiency in Microsoft Office Suite, CRM

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development, Sales, and Marketing
  • Industries

    Software Development and Financial Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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