Join USAA as a Customer Service Advisor, where you'll provide exceptional service and financial guidance to business owners. With comprehensive training and a supportive environment, you'll help clients navigate their insurance needs and build lasting relationships.
Key Responsibilities
Use a consultative approach to resolve customer needs
Build and maintain relationships between members and insurance carriers
Ensure risks associated with business activities are effectively identified and controlled
Research industry trends and evolving regulatory environment
Calculate Insurance to Value (ITV) on a wide range of property types
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience
Valid Property and Casualty insurance license for home state
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience writing new business
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k)PensionLife insuranceParental benefitsAdoption assistancePaid time off program with paid holidays and volunteer hoursVarious wellness programs