Intuit is seeking a Senior Tax Associate to help customers navigate tax season from the comfort of their homes. This role involves advising clients on tax preparation, utilizing TurboTax products, and providing exceptional customer service in a virtual environment.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries
Utilize government websites and professional resources to deliver accurate answers to customers
Interact with customers using video communication software and document interactions
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live