Join DriveTime as a Loan Advisor where you'll collect past due payments and help customers navigate their loan paths. Enjoy a supportive environment with excellent benefits, growth opportunities, and a focus on employee wellness.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and build relationships with customers to influence payments
Monitor and ensure regular follow-up on loan repayment agreements
Assist customers with debt repayment plans
Utilize computer systems to handle skip tracing
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K)Company paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomSocial events