Director of Conference & Event Services/Executive Events

Description

Director of Conference & Event Services/Executive Events Join to apply for the

Director of Conference & Event Services/Executive Events

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The College of New JerseyContinue with Google Continue with GoogleDirector of Conference & Event Services/Executive Events Join to apply for the

Director of Conference & Event Services/Executive Events

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The College of New JerseyGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advices Continue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleTo enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer and is dedicated to the goal of building a culturally diverse staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities and veterans.

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Job Title:

Director of Conference & Event Services/Executive Events

Union Description:

NU - Director

Job Category:

Exempt, 35 hour Workweek

Salary Range:

$110,000

For non-unit positions, salary commensurate with experience and is accompanied by a competitive benefits package.

Position Summary:

The Director of Conference & Event Services/Executive Events at The College of New Jersey is responsible for overseeing the College's Conference & Event Services portfolio, managing a diverse range of internal and external events, conferences, and camps. This leadership position ensures the delivery of exceptional service to clients while showcasing TCNJ's facilities and reputation to external audiences. The Director supervises a team of professionals and plays a key role in developing, negotiating, and executing various campus events, including high-profile gatherings such as Presidential-level events, Commencement, and visits from dignitaries. The position supports the Division of Student Affairs by fostering collaborative relationships with various campus departments, including Admissions, Academic Affairs, College Advancement, Human Resources, and Residential Education, Housing, and Dining. The Director also leads efforts to set and achieve marketing, sales, and revenue goals, and ensures that all operational aspects of CES, including policies, procedures, and customer service standards, are effectively managed.

Main Responsibilities:

High-Level Vision & Execution:Pro vide vision and direction for all confe r ences , events, and camps hosted at TCNJ , ensur in g a li gnment with instituti ona l goals and brand s tandards .Lead the planning and execution of se l ect high-profile events, includi ng Presidential e ngagements , Commencement , Convocation, Welcome Week , and VIP visits .Develop inn ovativestrategics to enhanceevent impact , fosterengageme nt , andgrowauxi l iary revenue.Collaborate with int ernalandexterna l partners to negotiate, coordinate,andde li verevents that ele v a t et h e C ol l ege exper i ence.Oversee all aspects of the Office ofConference Services , including operations , bu s in ess deve l opment,c li ent intake , contract management , and vendor coordinat i on.Supervision&Team LeadershipLead and suppo rt a team includin g the Business Administrator, Associa te Director for Co nf e r ence & Event Services , professional staff, and student em ploy ees.Provide mentorship andgrowthopportunities to strengt h en teamperformance and professional development.Ensureeffective staffing and coord in at i on for events, in cludingeven ings and weekendsas needed.Manageandparticipate in staff schedu lin g equitably , especia lly during hi g h- vo lum ean d summer programs.Overseerecruitment , hiring , and trainingtomaintaina strong,service-orie nt ed team .CustomerServ i ce & OperationsEnsurehigh-qualitycustomer servicefora ll conferenceclients, vendors, and campus partners.Set and maintainservice standards that supportc li entsatisfac tion and promoterepeat business.Overseedailyoperations of conference and event serv ic es , ensuringsmooth planning, set up ,and exec ution .Collaborate with Dining,Facilities,andResidentialEducation to coordinate lo g istic sand delegate tasks.Managespacereservationsandroom setups in line withuniversitypolicies and client needs.Ensuretheupkeepof a ll faci li ties used for conferences,workingcloselywith FacilitiesandCustodial Serv ic es.|Collaborate with catering & ensu res cateri ng compliance & catering gu id eBudgetManagement&Financial OversightOversee the department budget with the Business Administrator, setting goals and monitoring expenses.Ensureeventsstaywithinbudgetand identify waysto incr ease revenueand r educe costs.Reviewfinancialreportsandensure co mpli ance with institutional policies.Manage vendor contracts and spending to s tay within budget limit s.Executive Events &Special ProjectsLead planning and execution for se lect high-profile even t s such as Commencement, Convocatio n , Welcome Week, and VIP visits.Develop agendas, oversee technic al run-throughs, an d provideon-site event sup port.Coordinatewithcampus departm e nts and vendors to ensure eve n t details a r ecommunicatedand executed.Conductpost-eventevaluationsto identify areasfor impro ve ment.Serve as the main contact for special or high-attention events req uirin g detailed coordination .Technology& InfrastructureManageevent technology systems to supportefficient bookingand coordination.Ensure toolsareuser-friendlyandenhancetheexperienceforclients and staff.Stay current on event tech trends and recommend improvements to streamline operations.Marketing & Strategic PlanningLead marketing efforts with the CES Sales Manager to attract external clients and promote campus events.Partner withtheMarketingteamtoraise awarenessof services.Align event goalswith TCNJ's strategic priorities and support long-termplanning for growth.Promote campus spaces and auxiliary services to boost revenue and maximize space use.Assessment & Continuous ImprovementCreate andmanage systems to evaluateeventsuccess and impact.Gather and analyze feedbackto enhance future services.Regularly review policies, procedures, and processes to ensure they align with best practices and institutional needs.Campus Partnerships & CollaborationBuild strong relationships with key campus departments to support event planning and execution.Work collaboratively to ensureeventsalign withcampuspriorities and meet stakeholder needs.Lead acampus-wide advisoryboard to improve services and foster innovation.Coordinate with partnersto supportsummer programs , educationalevents,andalumni conferences.Recommend capital improvements and manage housing turnover at the end of summer.Emergency ResponseServe as the liaison on the Campus Emergency Response Team (CERT) , providing support during emergencies.Respond to conference-related emergencies, ensuring service continuity and clear communication with stakeholders .Coordinate with campus partners to maintain and update emergency preparedness plans.Other related duties as assigned .

Required Qualifications:

Bachelor'sdegreein Event Management , HotelManagement , BusinessAdministration or relateddegree.Minimum of 7-10 years of proven experience in conference and event management, preferably in a higher education setting.Minimum of 5 Years of supervision experience (professional level): Strong leadership skills with the ability to manage , motivate, and develop a team.Strong financial acumen and experi e nce managing budgets .Knowledge of event management software, booking systems, and related technologies.Leadership & Stra t eg i c Planning Ex peri ence ( pref erab l y in a hi gher e duc a tion sett in g) : Proven ab ilit y to lead and manage a diverse team . in c ludin g professionals a nd s tud e nt staff : w ith a foc u s o n m e nto ri ng , coach in g , and team development. Abil i ty to make strategic decisions a nd prioriti ze tasks to ac hi eve departmental goa l s.Event Pl a nnin g, Marketing, & Execut ion : Extensive knowledge of event planning proce sses, includin g lo g i s ti cs, sc h edu lin g , m arke tin g, and on-site execution for l a r ge-sca l e events such as confere nc es, campus events , and executive-level gat h e rin gs. Ex p ertise in n ego ti at in g a nd m a n ag in g vendo r contracts, catering serv ice s , a nd other third-party se1vices.C ustomer Se r vice / Co llaboration / P artn e rships : Strong c ommi tm en t to de li ve rin g su p er i o r custo m e r serv i ce a nd c li e nt sa ti sfaction . Ab il ity to set an d e nforc e hi gh serv i ce sta nd ar d s t o maint a in repeat business and positive ca mpus relationships . Abi li ty t o co ll a b orat e effectively w i t h multipl e c ampus departments , including Residential E ducation , Housing , Dining.

C ampus Faci liti es , a nd Adm i ss i o n s. E xperience in building a nd maintainin g stro n g relat i o n shi p s with int erna l and exte rn al stak e holders , incl udin g se nior leadership , fa c ulty , staff , and exte rn al c lient s.

Budget Management: P rofic ient in managing budgets, trackin g expenses , an d ensuring fin a n c i a l goa l s are m e t. Ability to develop a nd monitor financial plans , work i n g c lo se ly with a Business Manag e r to e nsure proper allocation of r eso urc es .T ec hnolog y & Systems Management: Strong fami li ar i ty wi th ev e nt ma n agement software , booking systems , and co ll aborative technology tools to stream lin e e ve nt planning a nd operat i o n s. Ab ilit y to identify a nd impl e ment technolog y so lution s to e nh a n ce operatio n a l efficiency a nd c li ent e ng age m ent. EMS (Book-it ) or simi l ar eve nt mana geme nt softwa r e proficiency .

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Preferred Qualifications:

M a ster's degreeina related discipline is strongly preferred.

Employer Qualifications:

Final offer of employment is contingent upon the successful completion of a background check and reference checks.

About TCNJ

TCNJ is a highly selective institution that has earned national recognition for its commitment to excellence. Founded in 1855, TCNJ has become an exemplar of the best in public higher education and is consistently acknowledged as one of the top comprehensive colleges in the nation. TCNJ currently is ranked as one of the 75 "Most Competitive" schools in the nation by Barron's Profiles of American Colleges and is rated the No. 1 public institution in the northern region of the country by U.S. News & World Report. TCNJ was named the #10 value in public higher education by the Princeton review in 2009 and, in 2006, was awarded a Phi Beta Kappa chapter - an honor shared by less than 10 percent of colleges and universities nationally. A strong liberal arts core forms the foundation for programs offered through TCNJ's seven schools - Arts & Communication; Business; Education; Humanities and Social Sciences; Science; Nursing, Health, and Exercise Science; and Engineering. TCNJ faculty members are teacher-scholars who share a commitment to liberal learning. TCNJ is located within an hour, by train, of New York City and Philadelphia. The College's campus is set on 289 tree-lined acres in suburban Ewing Township and is known for its natural beauty and has 39 major buildings.

Employee Benefits:

As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public university career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

Comprehensive benefit plans covering medical, dental and prescription plansGenerous leave entitlements program and Energy Savings ProgramEmployee and dependent Tuition Waiver and Reimbursement ProgramPension, retirement, and deferred compensation plans, group life insuranceEmployee Assistance Program (EAP)Employee affinity groupsNew Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)Access to extensive learning opportunities

To view a comprehensive list of benefits available to employees, visit our Health Benefits Plans and Programs page to learn more!

Application Instructions:

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable candidate is selected.

Primary Location

Brower Student Center - Auxiliary Services

Work Locations

Brower Student Center - Auxiliary Services

Job

Staff

Organization

The College of New Jersey

Job Posting

Jun 24, 2025, 1:57:35 PMSeniority level

Seniority levelNot ApplicableEmployment type

Employment typeFull-timeJob function

Job functionManagement and ManufacturingIndustriesHigher EducationReferrals increase your chances of interviewing at The College of New Jersey by 2xSign in to set job alerts for “Director of Event Services” roles. Continue with Google Continue with GoogleContinue with Google Continue with GoogleWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Job Category

Marketing, Advertising and PR