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Retention Call Center Agent - Training Provided

DISH

Roseland, NJ
5 days ago
$20.50/hour - $34.87/hour

Job Description

Join DISH as a Retention Call Center Agent and enjoy a full-time role with paid training, where you'll handle 100% inbound calls. Help customers find the best solutions while earning a competitive salary and uncapped commission, with opportunities for career growth.

Key Responsibilities

  • Position and sell products/services to new and existing customers
  • Assess customer needs and offer the best solution
  • Bounce back from challenging calls and stay focused on long-term goals
  • Manage time effectively while engaging with customers and handling data entry
  • Provide exceptional customer service to build and maintain relationships

Required Qualifications

  • High school diploma/GED
  • Ability to work full-time on-site
  • Flexible to work shifts including evenings, weekends, or holidays
  • Smartphone/device with active network connection
  • Pre-employment screen

Preferred Qualifications

  • Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity

Benefits & Perks

Paid trainingComprehensive health insurance (Medical, Dental, Vision)Life InsuranceHSA401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementComplimentary DISH TVDiscounts on Sling TV and Boost Mobile plans