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Job Description
Join Optum as a Patient Services Representative in Avon, IN, where you'll play a vital role in improving health outcomes by connecting patients with essential services. Work in a collaborative environment, enjoy comprehensive benefits, and contribute to community health.
Key Responsibilities
Greet patients and manage wait time
Assist with intake processes and document copying
Collect co-payments, co-insurance, and issue receipts
Manage cashier box and daily deposits
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records and correspondence
Process requests for medical records release
Perform other related duties as assigned
Required Qualifications
High School Diploma/GED
6+ months of experience in a healthcare or customer service-related field
Preferred Qualifications
1+ years working in a medical front office position
Experience working with medical insurance
Advanced level of proficiency with Microsoft Office
Knowledge of EMR software
Knowledge of medical terminology
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Savings AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits