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Job Description
Join Dana-Farber Cancer Institute as a Clinic Coordinator in Pediatric Oncology, where you will play a vital role in providing expert compassionate care to patients. This position involves managing patient interactions, scheduling, and ensuring a high-quality experience while supporting our mission to fight cancer.
Key Responsibilities
Create an exceptional patient experience by delivering outstanding customer service
Manage complex scheduling to meet patient needs
Act as a liaison for patients, families, and providers
Respond to emergent and compliance matters with creative problem solving and critical thinking
Required Qualifications
0 - 1 year experience in a customer service setting
Proficiency in technology and complex computer systems
Ability to work in a fast-paced and complex clinical environment
Preferred Qualifications
Bachelor’s degree preferred
Benefits & Perks
Health, Dental and Vision InsuranceTime OffFamily & Child Care Benefits and ResourcesRetirement ProgramsLife InsuranceShort Term DisabilityHealth Savings AccountFlexible Spending AccountTransportationLGBTQ+ support