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Job Description
Join Optum as an Associate Patient Care Coordinator to enhance patient care through effective appointment scheduling, registration, and clerical support. This role plays a vital part in improving health outcomes while working in a diverse and inclusive environment.
Key Responsibilities
Greets patients and manages standard wait times
Completes check-in and check-out tasks including demographic and insurance verification
Collects co-payments and issues receipts
Manages cashier box and daily deposits
Answers phones and schedules appointments
Manages medical records and correspondence
Required Qualifications
High School Diploma / GED (or higher)
1+ years of experience in customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits