Join Cooper University Health Care as a Patient Services Representative, where you'll support the scheduling and administrative needs of innovative health programs while providing exceptional service to patients and healthcare teams. This role offers opportunities for professional growth in a collaborative environment.
Key Responsibilities
Answer and field phone calls and voice mail messages
Schedule and confirm patient appointments
Prepare patient charts and information prior to scheduled appointments
Support patient screening for digital remote patient monitoring program
Collaborate with patients, caregivers, providers, and healthcare team members
Maintain privacy and confidentiality for all patients
Required Qualifications
High School Diploma or equivalent
Minimum one year of recent registration or billing experience in a medical facility
Excellent organizational skills
Written and verbal communication skills
Customer service skills
Preferred Qualifications
Proficiency in patient registration and scheduling
Experience with medical insurance pre-certifications, authorizations, and referrals
Comprehensive benefits including health, dental, vision, life, disability, and retirementAttractive working conditionsOpportunities for career growth and professional development