Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple
Honolulu, HI
20 days ago
$23.00 - $29.40
Job Description
Join Apple as a Specialist in Retail Customer Service and Sales, where you’ll provide unparalleled customer experiences and foster brand loyalty. Your role includes understanding customer needs, presenting product solutions, and supporting a collaborative team environment while embodying Apple’s values of inclusion and diversity.
Key Responsibilities
Deliver excellent service to customers by understanding their needs
Identify ownership opportunities and present products and services
Educate customers on relevant purchasing options
Maintain accuracy and follow guidance in sales processes
Support peers and contribute to an inclusive environment
Perform other customer service tasks as needed
Required Qualifications
Availability to work a schedule based on business needs, including nights, weekends, and public holidays
Reliable attendance as scheduled
Preferred Qualifications
Knowledge of Apple products and services
Ability to personalize solutions based on customer needs
Experience working in a fast-paced environment
Teamwork and shared responsibility
Curiosity and willingness to learn
Understanding of third-party products to enhance customer experience
Trustworthiness with sensitive information
Benefits & Perks
Comprehensive medical and dental coverageRetirement benefitsDiscounted products and free servicesEducational reimbursement for career advancementEligibility for discretionary bonuses or commission paymentsPotential relocation assistance