Join Teleperformance USA as a Pre-License Training OnSite Representative and become a vital part of a dynamic team dedicated to delivering exceptional customer service. Engage with diverse customers, tackle challenges creatively, and grow your career in a supportive environment.
Key Responsibilities
Find innovative ways to respond to customer inquiries
Provide excellent customer service through active listening
Handle confidential customer information sensitively
Aim to resolve issues on the first call
Communicate appropriately with customers
Required Qualifications
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Preferred Qualifications
6 months Call Center experience
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs