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Job Description
Join AllSaints as a Floor Manager at our Wrentham Outlet, where you'll lead a team to deliver exceptional brand experiences. This role emphasizes customer service, team leadership, and driving sales while promoting a cool, confident atmosphere in-store and online.
Key Responsibilities
Support brand leader and store manager
Oversee in-store and online customer service
Manage team KPIs and SLAs
Display products effectively
Accountable for daily store operations
Conduct return to work interviews and manage team issues
Create floor plans and staff rotas
Required Qualifications
Passion for fashion
Leadership skills
Ability to set and achieve targets
Knowledge of store operations
Customer service focus
Preferred Qualifications
Experience in retail management
Familiarity with reporting technologies
Strong communication skills
Benefits & Perks
Health & Wellbeing Benefits401(k) with matchingPaid Time Off & Sick LeaveEmployee Assistance ProgramsPersonal Clothing Discount