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Per Diem Registration Representative - Portland, ME

Optum

Portland, ME
1 day ago
$16.00 - $28.85

Job Description

Join Optum as a Per Diem Registration Representative in Portland, ME, where you will play a crucial role in providing exceptional patient service in a dynamic clinical environment. Enjoy flexible hours, meaningful benefits, and opportunities for personal growth within a compassionate culture dedicated to improving community health.

Key Responsibilities

  • Provide patient-oriented service in a clinical or front office setting
  • Perform clerical and administrative duties related to patient care
  • Communicate with patients and families to complete registration processes
  • Utilize computer systems to enter and verify patient data
  • Gather clinical information and process referrals and authorizations
  • Verify insurance coverage and create price estimates
  • Collect patient co-pays and discuss financial obligations
  • Identify outstanding patient balances and collect payments
  • Schedule appointments for patient services
  • Respond to patient inquiries in a compassionate manner
  • Analyze patient data reports and follow up on issues

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of experience in a hospital, office, customer service, or phone support setting
  • Influenza vaccination for the current flu season or commitment to receive it
  • Ability to work onsite in Portland, ME
  • Ability to work on a Per Diem basis, irregular shifts including weekends and holidays
  • Must be 18 years of age or older

Preferred Qualifications

  • Experience with Microsoft Office products
  • Experience in a Hospital Patient Registration Department or medical setting
  • Experience in insurance reimbursement and financial verification
  • Experience in requesting and processing financial payments
  • Ability to perform basic mathematics for financial payments
  • Working knowledge of medical terminology
  • Understanding of insurance policies and procedures

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionPaid training