Claims Adjuster - Bodily Injury

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a bodily injury claims adjuster on our team, you’ll independently manage a claim - including the injury portion - along with supporting customer needs while ensuring a swift resolution. Ideal candidates will put their strong negotiation and customer service skills to use interacting with customers, insurance carriers and others. Ongoing coaching will be provided, allowing you to feel confident in performing your job and developing relationships with our customers.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Duties & responsibilities

• Making coverage decisions that determine the extent of Progressive’s liability
• Gathering details through interviews and investigations regarding those injured in an accident
• Settling unrepresented bodily injury claims, among other things
• Calculates benefit payments and approves payment of claims within a defined monetary limit

Must-have qualifications

• Four years of relevant work experience with one year in claims handling
• {OR} Associate's degree and three years relevant work experience with one year in claims handling
• {OR} Bachelor's degree and one year in claims handling

Location: Position open to claims offices located in Charlottesville, Newport News, Richmond, Roanoke, Virginia Beach, Alexandria, Leesburg, and Stafford

Compensation 

• $61,400-$79,400/year based on experience
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/