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Senior Manager, Platform Engineer (Unified Communication)

Capital One

Wichita Falls,
15 days ago
$193,000 - $220,300

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Job Description

Join Capital One as a Senior Manager, Platform Engineer, where you'll lead a team in designing and implementing innovative unified communication solutions. This role combines technical expertise with leadership, allowing you to drive significant transformations in collaboration experiences while ensuring security and reliability.

Key Responsibilities

  • Lead diverse technology projects and a team of engineers
  • Work with product owners to understand application capabilities
  • Formulate a roadmap and prioritize work for the team
  • Work within Agile teams and with SaaS vendors
  • Implement automation to eliminate manual processes
  • Manage vendor relationships and ensure service levels
  • Identify opportunities for process improvements
  • Recruit, motivate, mentor, and lead talent
  • Document platform architectures and features
  • Support operational processes and governance

Required Qualifications

  • High School Diploma, GED, or equivalent certification
  • At least 8 years of experience supporting enterprise SaaS Collaboration products
  • At least 3 years of experience with network infrastructure
  • At least 3 years of experience with AWS
  • At least 4 years of experience in a technical leadership role

Preferred Qualifications

  • Bachelor's degree
  • 2+ years of experience in Agile practices
  • 2+ years of experience in scripting languages (Python, JavaScript, or Powershell)
  • Relevant certifications in Unified Communication technologies

Benefits & Perks

Comprehensive health benefitsFinancial benefitsPerformance-based incentivesInclusive workplace policies