Join TEKsystems as a Customer Service Representative, where you will provide exceptional service to clients while managing account inquiries and strengthening relationships. This role emphasizes teamwork and a culture focused on customer satisfaction and company growth.
Key Responsibilities
Provide prompt service and one call resolution
Manage documentation and follow up on inquiries
Handle client requests regarding policy changes and updates
Maintain relationships with existing clients
Timely entry of inbound leads
Required Qualifications
Strong communication skills
Ability to multitask
Dependability
Preferred Qualifications
Experience in customer service
Familiarity with account management
Benefits & Perks
Medical, dental & vision insurance401(k) Retirement PlanLife InsuranceShort and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramPaid Time Off (PTO)