Intuit is looking for a Senior Tax Expert to work remotely, helping clients navigate their tax preparation needs during the tax season. Candidates must have an active credential and at least 2 years of experience in tax filing, along with a passion for customer service.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate answers
Document customer interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Preferred Qualifications
Passion for helping clients with taxation complexities
Ability to interact with customers through video and audio tools
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live