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Part Time Patient Access Representative Associate - Hastings, MN

Optum

Hastings, MN
3 days ago
$16.00 - $28.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Part-Time Patient Access Representative Associate and play a vital role in improving health outcomes by connecting patients with essential care and resources. You will be part of a diverse team focused on advancing health equity while enjoying a rewarding work environment with opportunities for growth.

Key Responsibilities

  • Greets and welcomes patients in person
  • Collects demographic and insurance information
  • Checks in or interviews patients to complete appropriate paperwork
  • Directs patients to their appointment or procedure
  • May assist in scheduling add-on appointments
  • Verifies eligibility and benefits information for payers
  • Obtains signatures from patients as needed
  • Collects co-pay or deductibles and responds to questions
  • Uses resources, tools, and procedures to complete accounts
  • Assists patients in completing request for information forms

Required Qualifications

  • 6+ months of customer service experience in an office/hospital setting
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work Monday - Thursday, from 9:00am - 1:00pm
  • Ability to work every other weekend, from 6:30am - 3:00pm
  • Ability to work standard daytime hours for the first 3 weeks after hire
  • Must be 18 years of age or older

Preferred Qualifications

  • Revenue cycle experience
  • General office experience
  • Flexibility to occasionally work other shifts as business requires

Benefits & Perks

$750 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution