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Job Description
As a Client Relationship Manager at Cognizant, you will play a crucial role in managing client accounts within the Banking & Financial Services sector. You will be responsible for optimizing resources, ensuring client satisfaction, and driving business growth through strategic partnerships and innovative solutions.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand client environment, issues, and priorities
Co-create solutions with clients
Drive RFPs and proactive bids for renewals and expansions
Track BFS industry trends and propose solutions
Serve as the day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Required Qualifications
Minimum 10 years of experience in a client-facing role in a consulting firm or account management role in IT professional services
Experience managing Client P&L of $15+ Million dollars
Ability to influence and communicate effectively with business stakeholders up to the C-Suite
Ability to interface at all levels of an organization
Excellent oral and written communication skills and executive presentation and persuasion skills
Bachelor’s degree
Preferred Qualifications
MS or MBA degree
Strong background in a project environment and application development in the BFS vertical
Proven ability to contribute to new business development efforts
Detail-oriented and able to manage complex assignments
Demonstrable problem-solving abilities with strategic insights
Flexibility to work among diverse corporate environments and audiences
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan