Join Conduent as a Benefits Customer Service Representative and make a positive impact in people's lives by assisting them with their health benefits. You'll thrive in a supportive team environment where your communication and problem-solving skills are key to delivering exceptional service.
Key Responsibilities
Take calls from customers and actively listen to their needs
Discuss employee health benefits with customers
Manage a steady volume of incoming calls
Navigate through multiple systems to provide solutions
Required Qualifications
Excellent communication skills
Willingness to work onsite in Chesapeake, VA
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Ability to pass a background check
Must be 18 years or older
Benefits & Perks
Health insurance coverageVoluntary dental and vision programsLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO) or vacation and/or sick time