Associate Patient Care Coordinator (Float) - Worcester, MA
Optum
Worcester, MA
10 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator (Float) and play a vital role in improving health outcomes. You will provide excellent customer service and support patients through their healthcare journey, all while working in a culture focused on inclusivity and career development.
Key Responsibilities
Verifies and authorizes patient insurance coverage and eligibility
Confirms, collects, and posts patient co-payments
Receives and addresses patient-care related telephone calls
Schedules and coordinates patient visits and medical procedures
Documents and maintains patient records
Works collaboratively with care teams to support organizational goals
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service and/or healthcare experience
Access to reliable transportation and valid US driver’s license
Preferred Qualifications
Additional specialized medical office training
Superior customer service skills
Ability to think critically and exercise sound judgment
Excellent communication, interpersonal, and organizational skills
Familiarity with various software applications such as Microsoft Word, Outlook, Excel
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical and Dental Plan options401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary Benefits