Join Marriott International as a Spa Concierge, where you'll enhance guest experiences by scheduling services, promoting spa offerings, and ensuring a welcoming environment. Your role is vital in delivering the Gold Standards of The Ritz-Carlton.
Key Responsibilities
Schedule services for individuals and large groups using reservations software
Call guests to confirm scheduled services
Answer questions about available services
Update the reservations/cancellations list
Check in guests for appointments
Promote and sell spa/salon services
Process guest payments and obtain payment authorization
Balance, scan, and drop receipts with Accounting
Report accidents, injuries, and unsafe work conditions
Maintain confidentiality and protect company assets
Required Qualifications
High school diploma or G.E.D. equivalent
Less than 1-year related work experience
Benefits & Perks
401(k) planEarned paid time offSick leaveStock purchase planDiscounts at Marriott propertiesCommuter benefitsEmployee assistance planChildcare discountsWellness benefits