Join Kaiser as a Member Care Services Associate, where you'll provide essential case management services to members and their families. You'll play a crucial role in navigating healthcare needs while developing processes to enhance care management integration. This position offers the opportunity to make a real difference in the community.
Key Responsibilities
Provides case management services to Kaiser Permanente Quest Integration members and their families
Develops and implements tracking systems for QI processes
Coordinates monthly collaborative Care Rounds
Navigates transportation and housing needs for members and/or their families
Acts as QI member and family advocate
Required Qualifications
Three years community outreach in healthcare setting or related experience
High school diploma or GED
Driver's License (from any state) required at hire
Demonstrated knowledge and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving, teamwork and written communication
Demonstrated knowledge and skill in word processing, spreadsheet and database PC applications
Preferred Qualifications
Trauma situation and CTN/Special Processes experience preferred
Bachelor's degree in health and human services or related field