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Healthcare Customer Service

TEKsystems

Lansing, MI
20 days ago
$18.00 - $18.00

Job Description

Join TEKsystems as a Clinical Technician to support Respiratory Therapists in delivering vital medical equipment. This patient-facing role is perfect for compassionate individuals looking to make a difference in healthcare while growing their careers.

Key Responsibilities

  • Deliver, set up, and troubleshoot respiratory equipment
  • Educate patients and caregivers on equipment use and care
  • Complete required documentation accurately
  • Serve as a Customer Service Representative in the office
  • Answer inbound/outbound calls and emails
  • Process orders and schedule equipment delivery
  • Verify insurance and ensure accurate data entry

Required Qualifications

  • 1+ years of customer service or administrative experience in a medical, insurance, or office setting
  • Experience working one-on-one with customers or patients
  • Strong communication skills
  • Empathy and a customer-first mindset
  • Ability to lift up to 50 lbs
  • High school diploma or equivalent

Benefits & Perks

Medical, dental & visionCritical Illness, Accident, and Hospital insurance401(k) Retirement PlanVoluntary Life Insurance and AD&DShort and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)