Join AMR as an EMS Call Receiver and play a vital role in responding to emergency calls, ensuring timely and accurate communication for ambulance and transportation services. This full-time position offers an opportunity to make a difference in people's lives while working in a supportive environment.
Key Responsibilities
Responds to emergency and non-emergency calls for ambulance and transportation services
Assigns and routes transportation requests
Implements Emergency Medical Dispatch concepts
Allocates EMS resources and makes decisions based on protocols
Ensures accuracy and completeness of paperwork related to the position
Performs accurate data entry and generates reports
Assists in locating incident scenes and selecting routes
Relays instructions and emergency information
Maintains knowledge of company policies and procedures
Required Qualifications
High school diploma or equivalent
Minimal medical training or telecommunications experience or at least one year's experience as an EMS or public safety dispatcher
Skilled in reading and writing English
Capacity to communicate clearly on the radio and telephone
Ability to record, transmit, and report information accurately
Able to efficiently utilize all equipment assigned
Manage multiple tasks simultaneously
Possess good typing skills with speed and accuracy