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Job Description
Join Zendesk as a Senior Software Engineer, where you'll design and develop innovative software solutions that enhance operational efficiency and user experience. Collaborate with cross-functional teams to drive productivity and leverage cutting-edge technologies in a dynamic environment.
Key Responsibilities
Design, develop, document, test, and deploy software solutions
Conduct system integration testing and support user acceptance testing
Participate in backlog grooming and sprint planning
Explore and implement AI and machine learning solutions
Collaborate with cross-functional teams and communicate effectively
Contribute to sprint retrospectives for process improvements
Required Qualifications
5+ years in backend or integration engineering
Advanced proficiency in Java
Experience with RESTful APIs and middleware
Fluency with AWS serverless technologies
Expertise integrating SaaS applications
Strong background in testing and quality assurance
Experience with Agile Scrum methodologies
BA/BS in Computer Science or related field
Preferred Qualifications
Experience with Node.js or Python
Familiarity with iPaaS and low-code platforms
Experience implementing CI/CD pipelines
Familiarity with observability and monitoring tools
Understanding of security best practices
Experience with ETL/ELT processes
Knowledge of data orchestration tools
Exposure to AI and machine learning
Benefits & Perks
Health insurance401(k)Paid time off (PTO)Flexible work schedule