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Benefits Customer Support

Conduent Business Services, LLC

Chesapeake, VA
25 days ago
$29,640 - $37,050

Job Description

Join Conduent as a Benefits Call Center Representative, where you'll assist customers with their health benefits through excellent communication and problem-solving skills. Be part of a supportive team that values individuality and offers great benefits.

Key Responsibilities

  • Take incoming calls and actively listen to customer needs
  • Discuss employee health benefits with customers
  • Navigate through multiple systems while managing calls
  • Provide excellent customer service
  • Maintain punctuality and dependability

Required Qualifications

  • Excellent communication skills
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Must be 18 years or older
  • Must have the ability to pass a background check

Benefits & Perks

Medical, dental, and vision insurancePaid trainingConsistent work schedulePaid time off (PTO) or vacation and/or sick timeLife and disability insuranceRetirement savings plan