Ambulatory Service Representative - Pedi MFM Clinic
Christus Health
San Antonio, TX
3 days ago
$35k - $45k
Job Description
Join Christus Health as an Ambulatory Service Representative where you will play a crucial role in ensuring patients receive timely and efficient care in a dynamic clinic environment. Your administrative expertise will help streamline patient appointments and enhance their overall experience.
Key Responsibilities
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas
Prioritizes appointments for optimum patient care
Handles urgent patient care calls and alerts providers to emergent needs
Greets patients for scheduled and/or urgent care appointments
Confirms and verifies patient demographic and insurance information
Collects co-payments from patients upon arrival
Obtains signatures of consent for treatment authorization
Collaborates with insurers for prior authorizations
Maintains accurate and timely records and logs
Performs related administrative and clerical duties
Required Qualifications
High School Diploma or GED
Proficient in software and computer systems
Knowledgeable of business office terminology/procedures
Ability to multi-task and work under stressful situations