Join Commerce Bank as a Bilingual Customer Service Representative, where you'll provide exceptional support to customers through various channels. Enjoy a vibrant workplace that prioritizes your growth, offers extensive training, and provides a comprehensive benefits package.
Key Responsibilities
Provide a high level of customer service and support
Support inquiries via live chat, email, or phone
Authenticate callers to protect against fraud
Research information and complete data entry
Identify and escalate appropriate requests
Required Qualifications
High school diploma or GED
Fluent in Spanish and English, written and verbal
1+ year related customer service experience
Preferred Qualifications
1+ years of call center and/or financial service experience
Benefits & Perks
Medical, Dental, Vision insurance401(k) and retirement education resourcesFlexible schedulesPaid holidays, vacation, sick and personal timeEmployee discounts and tuition reimbursementPaid training for 4 weeks2nd Shift differential5% pay differential for bilingual associates