Customer Service Representative / Inside Sales-Walden
FusionSite Services
Walden, NY
12 days ago
$23.00
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Job Description
Join FusionSite Services as a Customer Service Representative / Inside Sales and be the first point of contact for our customers. This role offers the chance to engage with clients, take orders, and promote additional services in a dynamic environment.
Key Responsibilities
Communicate with customers via various channels
Take and enter orders, including billing data
Recommend and sell additional products and services
Resolve complaints or escalate when necessary
Maintain accurate records of customer interactions
Ensure timely and effective problem resolution
Required Qualifications
High school diploma or equivalent
Previous customer service experience
Proficient in Microsoft Office
Preferred Qualifications
Experience in inside sales or phone sales
TRUX experience
Benefits & Perks
MedicalDentalVisionBasic Life and AD&D (company paid)Voluntary Life and AD&DShort-Term DisabilityLong-Term DisabilityAccident InsuranceCritical Illness Insurance401(k)PTO