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Customer Service Representative / Inside Sales-Walden

FusionSite Services

Walden, NY
12 days ago
$23.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join FusionSite Services as a Customer Service Representative / Inside Sales and be the first point of contact for our customers. This role offers the chance to engage with clients, take orders, and promote additional services in a dynamic environment.

Key Responsibilities

  • Communicate with customers via various channels
  • Take and enter orders, including billing data
  • Recommend and sell additional products and services
  • Resolve complaints or escalate when necessary
  • Maintain accurate records of customer interactions
  • Ensure timely and effective problem resolution

Required Qualifications

  • High school diploma or equivalent
  • Previous customer service experience
  • Proficient in Microsoft Office

Preferred Qualifications

  • Experience in inside sales or phone sales
  • TRUX experience

Benefits & Perks

MedicalDentalVisionBasic Life and AD&D (company paid)Voluntary Life and AD&DShort-Term DisabilityLong-Term DisabilityAccident InsuranceCritical Illness Insurance401(k)PTO