Join Delaware North as a Hotel Front Desk Supervisor at Holiday Inn in West Yellowstone, where you'll lead the front desk team and deliver exceptional guest experiences in a stunning natural setting.
Key Responsibilities
Train and supervise front desk team members
Provide guidance on handling difficult problems or guest complaints
Implement policies, procedures, and service standards
Prepare and issue work schedules and duty assignments
Coordinate with housekeeping department
Required Qualifications
At least 2 years' experience in hospitality
Fluent in English language both spoken and written
Preferred Qualifications
Front desk experience
Prior supervisory experience
Computer literate in MS Office programs
Experience with property management systems
Benefits & Perks
Health, dental, and vision insurance401k with company matchPaid vacation days and holidaysPaid parental bonding leaveTuition or professional certification reimbursementWeekly payFriends and family discount on IHG room rates50% off meals and electric bike rentalsFree Yellowstone Tour with purchase of park entrance passReferral bonusTraining and development opportunities