Associate Patient Care Coordinator - Plainview, NY
Optum
Hicksville, NY
3 days ago
$16.00 - $27.69
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Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll support a dedicated team in delivering exceptional patient care. This role involves managing patient information, scheduling appointments, and ensuring smooth operations in a dynamic healthcare environment.
Key Responsibilities
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File and maintain medical records
Confirm and schedule appointments
Follow the Cash Security policy and procedures according to Optum Medical guidelines
Perform referral documentation promptly
Provide effective communication to patient/family team members and other healthcare professionals
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare-related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Preferred Qualifications
1+ years of experience working in medical front office/Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Benefits & Perks
Paid Time Off which accrues with the first pay period plus 8 Paid HolidaysMedical Plan options with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life & AD&D Insurance along with Short-term and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)