Join DISH's award-winning Inside Sales & Retention team as a Retention Executive, where you will drive customer decisions through 100% inbound calls. Enjoy paid training, uncapped commission, and opportunities for career growth while providing exceptional service to our valued customers.
Key Responsibilities
Sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and focus on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion skills
Growth mindset
Customer service experience
Dependability
Integrity
Benefits & Perks
Paid full-time trainingCareer growth opportunitiesUncapped commissionRewards and recognition programComprehensive benefits including medical, dental, vision, life insurance, HSA, 401(k) with company match, employee stock purchasing program, tuition reimbursementExclusive perks like complimentary DISH TV, discounts on Sling TV, and Boost Mobile plans