Join Conduent as a Benefits Customer Service Representative and make a difference in people's lives by helping them navigate their health benefits. You will work in a supportive team environment, utilizing your problem-solving skills and communication expertise to provide outstanding service.
Key Responsibilities
Assist customers by taking calls and discussing employee health benefits
Manage incoming calls while navigating multiple systems
Provide excellent customer service and create positive experiences
Required Qualifications
Excellent communication skills
Willingness to work onsite in Chesapeake, VA
Keyboarding and MS Office proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Pass a background check
Must be 18 years or older
Benefits & Perks
Medical insuranceDental insuranceVision insuranceLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO)