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Store Customer Service Specialist - Part Time (Bilingual Spanish)

Sherwin-Williams

San Luis Obispo, CA
1 month ago

Job Description

Join Sherwin-Williams as a part-time Store Customer Service Specialist, where you'll work closely with customers to meet their needs and ensure satisfaction. This role emphasizes building relationships and providing excellent service while achieving sales goals in a dynamic environment.

Key Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately
  • Follow and achieve sales goals
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries
  • Maintain in-stock and presentable condition of assigned areas
  • Remain knowledgeable on products offered
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Required Qualifications

  • Must be at least eighteen (18) years of age
  • Legally authorized to work in the country of employment without sponsorship
  • Able to read, write, comprehend, and communicate in English
  • Able to read, write, comprehend, and communicate in Spanish
  • Valid, unrestricted Driver’s License
  • Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications

  • At least a High School diploma or GED
  • At least one (1) year experience in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment

Benefits & Perks

Health careRetirement plansTotal well-being supportFlexible work schedule