Lead Patient Access Representative | Specialty Practices | 40hrs/week
Sanford Health
Sioux Falls, SD
22 days ago
$18.50 - $29.00
Job Description
Join Sanford Health as a Lead Patient Access Representative, where you'll support patient access teams in specialty practices and surgical services. This full-time role requires excellent customer service skills and the ability to work independently while mentoring new employees.
Key Responsibilities
Function as a resource for employees and internal departments
Assist with new employee orientation and serve as a mentor
Provide oversight of work tasks and adjust staffing
Assist with ongoing department education and training
Develop training curriculum and materials
Demonstrate analytical decision-making and project management skills
Required Qualifications
High school diploma or equivalent
Two years of One Chart or similar electronic medical records (EMR) experience
Previous healthcare experience
Preferred Qualifications
Associate degree
Five years of customer service experience
Benefits & Perks
Health insuranceDental insuranceVision insuranceLife insurance401(k) retirement planWork/life balance benefitsGenerous time off package