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Supervisor of Medical & Clinical Operations - Los Angeles, CA

Optum

Bell, CA
1 day ago
$58,800 - $105,000

Job Description

Join Optum as a Supervisor of Medical & Clinical Operations to lead a dynamic team in enhancing patient care. This full-time role offers comprehensive training and the opportunity to positively impact community health outcomes.

Key Responsibilities

  • Supervise emergency department registration staff
  • Organize workflow to ensure accurate and timely team performance
  • Select and delegate training and orientation of new staff
  • Counsel employees on problem areas of registration and performance
  • Review operational reports and recommend improvements
  • Participate in administrative staff meetings and contribute ideas to improve operations

Required Qualifications

  • High School Diploma/GED
  • Must be 18 years of age or older
  • 2+ years of experience in a hospital patient registration department or physician office setting
  • 1+ years of supervisor/management or team lead experience in healthcare
  • Experience verifying patient insurance
  • Working knowledge of medical benefits and medical terminology
  • Ability to work full time onsite in the emergency department
  • Ability to train for the first 8 weeks between Monday – Friday, 09:00 AM – 05:00 PM
  • Ability to work Monday – Friday, 07:00 AM – 04:00 PM, with rotating on call weekend work

Preferred Qualifications

  • Bilingual fluency in English and any other language
  • 2+ years of experience in ER Registration

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution8 weeks of paid training