Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple
Pittsburgh, PA
15 days ago
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Apple Retail as a Specialist to build brand loyalty and deliver a unique customer service experience. You'll engage with customers, understand their needs, and provide tailored recommendations while fostering an inclusive environment at Apple.
Key Responsibilities
Deliver excellent service to Apple customers
Understand and identify customer needs
Present products and services
Educate customers on purchase options
Support peers in the store
Maintain accuracy and follow guidance
Provide customer service in different store areas
Contribute to an inclusive environment
Required Qualifications
Availability to work a schedule based on business needs including nights, weekends, and public holidays
Reliably attend work as scheduled
Preferred Qualifications
Demonstrate knowledge of Apple products and services
Personalize solutions based on customer needs
Effectively communicate solutions
Work in a fast-paced environment
Support multiple customers simultaneously
Work in a team environment
Curious and open to learning
Understand and deepen knowledge of Apple and third-party products
Trusted with sensitive or confidential information
Benefits & Perks
Comprehensive medical and dental coverageRetirement benefitsDiscounted products and free servicesReimbursement for certain educational expensesPotential for discretionary bonuses or commission paymentsOpportunity to participate in employee stock programs